Cancellation policy


You have the right to revoke this contract within fourteen days without giving reasons. 

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods. In order to exercise your right of withdrawal, you must notify us (IM Env. Equip. Germany GmbH, In der Klinge 5/2, 74078 Heilbronn, Tel. 07131/200064, Fax. 07131/200066, email info@imgmbh.de) by means of a precise statement (e.g. a letter, fax or email sent by post) about your decision to withdraw from this contract. You may use the attached cancellation form for this purpose, but this is not mandatory. In order to comply with the cancellation period, it is enough that you send the notification of the right of cancellation before the end of the cancellation period.


Consequences of the revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.


Cancellation form

If you want to cancel the contract, please fill out this form and send it back to: 


IM Environmental Equipment Germany GmbH

In der Klinge 5/2

74078 Heilbronn

Phone 07131/200064

Fax 07131/200066

email info@imgmbh.de


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)






Ordered on (*)/received on (*):                                           



Name of the consumer(s):                                                   



Address of the consumer(s):                                                





Signature of the consumer(s) (only in the case of communication on paper):                   



Date:  ____________________________

(*) Delete as applicable.